Frequently Asked Questions
The MCTAC FAQ tool is a collection of some of the most frequently asked questions surrounding areas of Managed Care implementation in New York State.
Select a category (General, Billing, Contracting, Utilization Management, Revenue Cycle Management, HCBS, or Outcomes) to see common questions on that particular topic. Then narrow down the results by subcategory using the sidebar. You can also sort results by top questions or NYS policy and use the view all function to easily print or save all questions for future reference.
This list will continue to be updated to incorporate new information as it becomes available and additional questions we receive at our trainings and via email. Have a question that's not answered here? Contact us at MCTAC.email@example.com and we'll do our best to help.
Pick a category that best suits your question: