Frequently Asked Questions

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Are HARPs required to have case managers? How are clients assigned to Health Home Care Managers?

Yes, HARPs are required to have case managers. The expectation is that most face to face care management will be done through the Health Homes. Each Health Home has its own assignment process.

Source: Managed Care 101 Webinar 7.7.15

Can a recipient of adult Home and Community Based Services (HCBS) also receive Health Home Care Coordination without duplication of services?

Yes. All clients receiving adult HCBS are eligible for Health Home Care Coordination. 

Source: HCBS Peer Services 7.14.15

For adult BH HCBS clients, what are tiers 1 and 2?

Client tier status is determined by the brief Community Mental Health Assessment. Tier 1 indicates eligibility for select HCBS services including Employment, Education and Peer Supports. Tier 2 indicates eligibility for the full array of HCBS. The brief assessment may also find that an individual is not eligible for HCBS. All HARP enrolled individuals are eligible for short-term crisis respite.

Source: HCBS Peer Support 11.9.15

When will an updated Adult Behavioral Health Home and Community Based Services (BH HCBS) Provider Manual be available?

The updated BH HCBS Provider Manual will be posted on the OMH website at:

Source: State Released HCBS Q&A March 2016

If an agency provides services to both children and adults and has been approved for adult BH HCBS, do they receive automatic approval for the children's HCBS?

No, the designation process to provide HCBS services to children is a separate and distinct process from the Adult HCBS designation. 

Source: Transforming the Children's Medicaid System Webinar Part 2, 2.11.16